Overview
Please note your TIME ZONE!This Course is a Live Webinar and will be live-streamed:
8:00 pm ET, 7:00 pm CT, 6:00 pm MT, 6:00 pm AZ, 5:00 pm PT
Despite all
the years of education, practice building and community service, one lawsuit
can jeopardize a hard-earned reputation. Prevention is a core concept among
dental professionals. It is also the key to effective risk management and
patient safety. This presentation will provide insight into current
professional liability trends, associated procedures and risk management gaps.
Claim scenarios and risk management recommendations will highlight important
prevention considerations to help maintain a safe environment for dentists and
their patients.
Objectives:
- Understand how the “standard of care” and “negligence” apply to dental professional liability.
- Describe requirements for and effectively apply the informed consent and refusal process to improve patient understanding, safety and satisfaction.
- Implement record keeping practices that enhance patient care and reduce malpractice risks.
4.
Identify key risk management resources for
future reference to further reduce risk and enhance patient safety.
Ronald R Zentz, RPh,
DDS, CPHRM, FAGD, FACD
Dr. Ronald R. Zentz joined CAN in 2012 as the Dental Risk
Control Director. His primary
responsibilities include risk management resource development, customer support
and continuing education for dentists and pharmacist professional liability
programs. Dr. Zentz collaborates with
internal and external business partners to provide professional insight and
strategies to manage and minimize loss exposures and promote patient safety.
Dr. Zentz practiced pharmacy and general dentistry, followed
by professional and clinical affairs positions with a major dental
manufacturer. Responsibilities include
product development, clinical research, regulatory affairs and continuing education
for device and pharmaceutical products.
Dr. Zentz later joined the American Dental Association staff, serving as
senior director, ADA Council on Scientific Affairs. The Council advances the science of dentistry
through research, product evaluations and standards, dental office safety, and
development of evidence-based clinical recommendations.
Dr. Zentz’ education background includes: Bachelor of Science in Pharmacy, Butler
University, Doctor of Dental Surgery, Indiana University School of Dentistry,
and General Practice Residency Certificate from the VA Medical Center,
Indianapolis. Dr. Zentz is a member of
the American Dental Association, the American Pharmacists Association, and is a
Fellow of the Academy of General Dentistry and the American College of
Dentists. He is certified in healthcare
risk management (CPHRM) by the American Society of Healthcare Risk Management
had has completed the TeamSTEPPS® Master Trainer program.
Course Contact: Angie.Michlig@smilebrands.com
Course Categories: Risk Management
Provider Approval: (AADH) American Academy of Dental Hygiene, Nationally Recognized (AGD-PACE) Academy of General Dentistry Program approval for Continuing Education
Educational Type: Live
Educational Method: Lecture
Prerequisites :
N/A
Sponsor(s) : CNA
Conflict of Interest Disclosure: Affiliated and/or Associated with
CNA - Dr. Zentz is employed by CNA
All CE Zoom related support: support.cezoom.com
Date / Time
Tue, Jan 31, 2023: 07:00 PM - 08:30 PM CT
Location
Online
Tuition
Complimentary