Breakfast and Lunch Included
Focus is placed mostly upon developing leaders to grow and sustain healthy organizations. Developing followership is equally essential to building trust and confidence within the dental practice and organization. Understanding group dynamics and intentionally developing followership among individuals and groups are vital to the health of organizations. This course will enlighten attendees on the differences between followership and leadership, how leaders build followers, and how to build a sustainable plan within the dental practice and organization to promote succession planning and growth.
This course will also discuss principles of emotional intelligence that are essential to communication, building trust, conflict management, and influential negotiation within the dental practice and organizations. Following the presentation, participants will be able to:
• Understand how group dynamics with dental teams and organizations affect decision making.
• Understand how leadership and followership dynamics influence\ dental practices and organizations.
• Learn how the principles of emotional intelligence drive communication, decision making, conflict
management, negotiation, and case presentation with patients and co-workers.
Speaker: Kelly Tanner, Ph.D., RDH
Kelly has served in areas of dental hygiene including academia, corporate, clinical, entrepreneur, researcher, and has
also been active with the American Dental Hygienists’ Association at both the State and National Level. She has been
recognized for her outstanding leadership within health care and university settings and is a recipient of the ADHA
and Johnson & Johnson Award for Excellence. Kelly has been fully invested in developing leadership within dental
hygiene for over 20 years through mentoring, coaching, and serving the profession. Kelly focused her doctoral
studies on understanding leadership skills and methods to develop leadership among dental hygienists.
Course Contact: firstname.lastname@example.org
Course Categories: Patient Relations, Communications, Management,Methodology / Methods of Health Care Delivery
Provider Approval: Associated, affiliated, sponsored, approved, accredited, or offered by the (ADHA) American Dental Hygienists' Association,The Pennsylvania academy of Dental Hygiene studies
Educational Type: Live
Educational Method: Lecture
Prerequisites : None
Sponsor(s) : Premier and Pennsylvania College of Technology
Conflict of Interest Disclosure: None
All CE Zoom related support: support.cezoom.com
Date / Time
Sat, Apr 25, 2020: 08:30 AM - 03:30 PM ET
Hilton Garden Inn State College, 1221 E. College Avenue
State College, PA