“The Importance of Effective Communication to Enhance and Provide Optimal Care to Dental Patients”

Overview

Please note your TIME ZONE!

This Course is a Live Webinar and will be live-streamed:

9:00 am ET, 8:00 am CT, 7:00 am MT, 6:00 am AZ, 6:00 am PT

The Northeast Component of PDHA Presents

“The Importance of Effective Communication to Enhance and Provide Optimal Care to Dental Patients”

CONTINUING EDUCATION FOR THE ENTIRE DENTAL TEAM Live Webinar Please Note The PA State Board of Dentistry Does Allow 3 Credits of Communication for Dental Hygienists in every Licensure Period Course

Description: The purpose of this course is for dental professionals to realize the importance of how an effective approach can enhance the dental experience and strive towards positive outcomes for all dental patients. There is a plethora of ways to give dental patients optimal care and various types of correspondences for all positions and situations in a dental office.

Objectives: Upon completion of the course, the participants will be able to:

- Be aware of how the digital world has changed the dental office and patient reception.

- Learn effective ways to correspond with external dental labs and other out-of-office services.

- Networking with other Medical/Dental Professionals and Specialists for optimal patient treatment plans and referrals.

- Learn various methods and relating with special needs patients and caregivers for individualized and specialized various treatment options.

- Translate and comprehend the challenges of cultural differences and language barriers.

- Identify different personality traits and how to cope with each one while working in a dental environment.

- Learn professional ways to manage micro aggressions and control body language expressions.

- Dental professionals will realize effective communication and perceptions are vital for the most successful and efficient dental environment and greatly benefit all dental patients.

Speaker: Angie Yorina, RDH, MS, PHDHP

Angie Yorina, RDH, MS, PHDHP, received her MS from Misericordia University in Dallas, PA. Angie implemented a dental clinic at The Hope Center in Luzerne, PA and was the recipient of the PDHA Community Dental Health Award in 2008. She is a member of her Professional Associations of ADHA, PDHA and the Northeast Component. Angie works at Luzerne County Community College, in Nanticote, PA, as a Clinical Instructor. She also speaks on special needs patients, communication, toothpastes and polishing.

Course Fees:

PDHA Academy Member: $ 20.00

ADHA Member $ 25.00

Non Member: $ 35.00

There will be a late registration fee of $10.00 after Tuesday, May 17, 2022 until the course date.

*The code to get your CE Certificate will be given at the end of the course, so you must stay on line for the entire course. 

Course Contact: cynthiasw55@gmail.com

Course Categories: Patient Relations, Communications, Management

Provider Approval: Associated, affiliated, sponsored, approved, accredited, or offered by the (ADHA) American Dental Hygienists' Association,The Pennsylvania academy of Dental Hygiene studies

Educational Type: Live

Educational Method: Lecture

Prerequisites : None


Sponsor(s) : NE Component of PDHA

Conflict of Interest Disclosure: None

All CE Zoom related support: support.cezoom.com