Please note your TIME ZONE!

This Course is a Live Webinar and will be live-streamed:

8:00 pm ET, 7:00 pm CT, 6:00 pm MT, 6:00 pm AZ, 5:00 pm PT

CDE: 1 Hour

Course Description:


Do you want to improve the patient experience but aren’t sure where to invest your time and money? Are you considering investing in a new technology but aren’t sure how to weigh the benefits to the expense? The business of dentistry is all about your end user – the patient. In this webinar, we will discuss how to orient business practices toward improving oral health outcomes for the patient.

Learning Objectives:

Upon completion of this course, learners should be able to:

  • Orient your business practices to better support the patient
  • Implement business concepts that will help support improved patient outcomes
  • Utilize the SWOT tool to strategically manage your practice

Format & Delivery

1 hr CE

US Webinar – Sept 12, 2023 7pm CST 

Douglas K Fettig, CPA, MBA 

Portland, Oregon/San Diego, California, USA


While proud of his academic and professional achievements, Doug believes the best decision he ever made was dropping out of college at 20 years old. He bought a one-way ticket to from Bismarck, North Dakota to Hamburg, Germany where he began hitchhiking around Europe. That incredible time led to a wealth of opportunities to authentically connect with humanity, and it changed Doug’s perception of the world permanently. Now, Doug has over two decades of experience as a CPA and a finance professional, providing him the unique ability to understand dentists’ needs and help them grow efficient and profitable practices, while strategically addressing tax, investment, and retirement planning needs.  

Doug has spoken at numerous dental seminars, academies, study groups, and vendor forums around the country and is known for his energetic, engaging, and entertaining speaking style. His insight allows him to effectively communicate business, management, and leadership concepts. In addition to his dental speaking roles, Doug has been an Adjunct Faculty Member at Portland State University’s College of Business. He served as president of Precious Beginnings, a nonprofit organization, speaking at numerous medical and charitable events to further the mission of supporting parents with critically ill newborns.   

To access additional resources, such as a patient communication toolkit and OnDemand learning, visit our Dentsply Sirona site to continue your journey toward elevating your practice. Access More Tools

Presenter Disclosures:  Doug Fettig discloses that he does have a leadership or financial relationship to disclose related to this continuing dental education activity. Doug Fettig is being compensated for speaking at this program today by Dentsply Sirona. Doug Fettig receives financial and/or other special interest support from the following companies: None.

Commercial Bias: None

Image Authenticity Images used in this presentation have not been altered from their original state.  Images that have been altered for education purposes will be fully explained and disclosed to the audience during the presentation. 



The information included in this presentation is not to be considered as an investment recommendation. The examples regarding interest rates and investment performance will vary in reality and are not to be considered indicative of future rates or performance.

You should consider seeking independent financial advice before making any investments based on your own personal circumstances. 

Course Contact: Taylor.Stone@dentsplysirona.com

Course Categories: Practice Finance

Provider Approval: Nationally Recognized (AGD-PACE) Academy of General Dentistry Program approval for Continuing Education

Educational Type: Live

Educational Method: Lecture

Prerequisites :


Sponsor(s) : Dentsply Sirona

Conflict of Interest Disclosure: None

All CE Zoom related support: support.cezoom.com

Date / Time

Tue, Sep 12, 2023: 08:00 PM - 09:00 PM ET